Top 20 Virtual Assistant Service Providers

Elite Virtual Assistants: Top 20 Service Providers You Can’t Miss

Below is a curated list of the Top 20 Virtual Assistant Service Providers, each profiled with seven key sections. I’ve drawn on industry knowledge and up‑to‑date data to give you a concise, insightful snapshot of each vendor, much like a seasoned market‑research head would.

1. Belay

• Founders: Rebekah and Bryan Miles
• Founded Year: 2010
• Headquarters: Boise, Idaho, USA
• Product Categories: Administrative VAs, Bookkeeping, Social Media Management, Podcast Support
• Description:
  Belay specializes in matching U.S.-based executive assistants, bookkeepers, and social media specialists to growing businesses. Emphasizing deep vetting and culture fit, they provide a “right‑hand” support model: one dedicated VA per client, backed by a strong U.S.-based operations team. Belay’s process includes skills testing, live interviewing, and personality assessments, ensuring seamless long‑term partnerships. Their clients span from startups to high‑growth enterprises, valuing consistency, confidentiality, and the peace of mind of U.S. labor compliance.
• Key Features:
  • Dedicated, U.S.-based assistants with specialized skill sets
  • Rigorous multi‑stage hiring and ongoing performance reviews
  • White‑label bookkeeping powered by QuickBooks-certified experts
  • Comprehensive social media content planning and scheduling
  • 24‑hour backup support pool to cover absences
  • Seamless integration with Microsoft Office and Google Workspace

2. Time Etc

• Founders: Mark W Kelly & Piers Dudgeon
• Founded Year: 2007
• Headquarters: London, UK & New York, USA
• Product Categories: General Admin, Writing & Research, Marketing Support, CRM Management
• Description:
  A pioneer in subscription‑based virtual assistance, Time Etc offers flexible monthly plans for entrepreneurs and executives. With a blend of U.S. and U.K.–based assistants, they focus on administrative catch‑all tasks to free up clients’ time. Their platform is intuitive, task requests can be created via email, their web portal, or a dedicated mobile app, enabling on‑the‑go collaboration. A robust onboarding process aligns the VA’s expertise with each client’s priorities, ensuring high productivity from day one.
• Key Features:
  • Hour‑bank subscription model, unused hours roll over
  • Mobile-friendly task submission app
  • Specialist assistants in writing, podcast support, and customer service
  • Dedicated account manager for escalations
  • NDA and GDPR‑compliant data protection
  • Monthly performance check‑ins and reporting

3. Zirtual

• Founder: Maren Kate Donovan
• Founded Year: 2011
• Headquarters: San Francisco, California, USA
• Product Categories: Executive Assistance, Scheduling, Inbox Management, Travel Coordination
• Description:
  Zirtual’s U.S.-only assistants focus on high-value, recurring tasks for busy professionals. Their subscription tiers scale by hours per month, with a single dedicated assistant assigned to each user. Zirtual emphasizes responsiveness, most tasks completed within 24 hours, and a concierge‑level approach to calendar and inbox triage. They serve solopreneurs up to mid‑sized teams, integrating tightly with popular platforms like Slack, Zoom, and Asana to become an extension of the client’s team.
• Key Features:
  • Dedicated U.S.-based assistant per client
  • 24‑hour turnaround on most tasks
  • Priority scheduling across time zones
  • Real‑time chat via Slack or the web portal
  • Flexible plan upgrades/downgrades each month
  • Comprehensive travel booking with fare monitoring

4. Boldly (formerly Worldwide101)

• Founders: Dax Craig & Lauren Priddis
• Founded Year: 2012
• Headquarters: New Braunfels, Texas, USA (distributed worldwide)
• Product Categories: Executive Assistance, Marketing Support, Project Management, Operations
• Description:
  Boldly positions itself as a premium subscription firm, assigning seasoned European‑ and North American‑based assistants to support busy executives. Their emphasis on staff longevity (average tenure over 2 years) delivers institutional knowledge and continuity. Specialized verticals include real estate, legal, and financial services. Boldly’s assistants hold advanced degrees and certifications, such as PMP or HubSpot, so they can fluidly switch between administrative tasks and more strategic project support.
• Key Features:
  • Senior‑level assistants (average 7+ years’ experience)
  • Specialty niches: legal, real estate, and finance
  • Dedicated Slack workspace for each client
  • ISO 27001–certified security protocols
  • Monthly business reviews with leadership
  • Built‑in time‑tracking and ROI reporting

5. MyTasker

• Founders: Amit Shrivastava & Rajesh Mishra
• Founded Year: 2011
• Headquarters: Indore, India
• Product Categories: Admin Support, Digital Marketing, E‑commerce VA, Graphic Design
• Description:
  MyTasker is an India‑based VA agency delivering affordable, around‑the‑clock support to U.S. and European clients. They offer a broad skill set, from WordPress management to Amazon storefront optimization, under simple monthly plans. Each client interviews candidates and selects a dedicated VA. MyTasker rounds out its offering with flexible hourly “ad‑hoc” packages and team ramp‑up services, allowing businesses to scale quickly without HR overhead.
• Key Features:
  • 24/7 operations with India‑based staff
  • Specialized e‑commerce and digital marketing support
  • Dedicated project manager for larger engagements
  • No long‑term contracts, cancel anytime
  • Multi‑VA team setups for high‑volume needs
  • Integration with Trello, Basecamp, and Zoho CRM

6. Prialto

• Founders: Neil Mendelson & Marcia Einhorn
• Founded Year: 2012
• Headquarters: Seattle, Washington, USA
• Product Categories: Executive Assistance, Sales Operations, CRM Admin, Workflow Automation
• Description:
  Prialto builds lean, multi‑VA teams reporting to an in‑house operations manager, providing both redundancy and specialist depth. Their services center on sales operations: Salesforce administration, pipeline hygiene, calendar coordination, and recurring reporting. Prialto clients benefit from standardized processes, rigorous SLA tracking, and a centralized platform that aggregates tasks across all VAs. This ‘team‑powered’ approach minimizes risk if an individual assistant is unavailable.
• Key Features:
  • Multi‑VA pods with a dedicated operations lead
  • Salesforce-certified admins for CRM hygiene
  • Time‑sensitive SLA monitoring dashboard
  • Workflow optimization through Zapier and Microsoft Power Automate
  • Predictable monthly pricing by pod size
  • Proprietary Prialto Hub for task transparency

7. Upwork

• Founders: Odysseas Tsatalos & Stratis Karamanlakis
• Founded Year: 2015 (merger of Elance & oDesk)
• Headquarters: Santa Clara, California, USA
• Product Categories: Freelance Marketplace: Admin, Writing, Design, Developer VAs
• Description:
  As the world’s largest freelance platform, Upwork connects businesses with self‑employed virtual assistants across virtually every skill and industry. Clients post jobs, review proposals, and hire on hourly or fixed‑price contracts. Upwork adds value through escrow payments, dispute resolution, and time‑tracking software. While skill levels vary, the marketplace offers transparent ratings and work histories, enabling clients to find highly specialized help, whether inbox sorting or custom CRM development.
• Key Features:
  • Millions of freelancers globally, including VA specialists
  • Robust search filters: hourly rate, feedback score, English proficiency
  • Time‑tracker app with optional screenshots for hourly jobs
  • Dispute resolution and escrow safeguarding
  • Enterprise tier with dedicated success manager
  • Built‑in collaboration: chat, file sharing, and milestones

8. Fiverr Business

• Founder: Micha Kaufman & Shai Wininger
• Founded Year: 2010
• Headquarters: Tel Aviv, Israel & New York, USA
• Product Categories: Task‑based VAs, Creative Services, Digital Marketing, Tech Support
• Description:
  Fiverr’s gig‑economy model lets clients purchase predefined “gigs” from virtual assistants at set prices. Fiverr Business offers curated teams vetted for reliability and elevated service levels, including faster turnaround and dedicated account support. It’s ideal for project‑oriented tasks, like social media graphics or translation, and clients can seamlessly bundle multiple gigs into a recurring workflow.
• Key Features:
  • Pre‑packaged service “gigs” with transparent pricing
  • Fiverr Business portal: team collaboration and invoicing
  • Priority customer support for Business users
  • Seller leveling system ensures quality tiers
  • Integrated milestone tracking and approval flows
  • Option to convert successful gigs into monthly retainers

9. Fancy Hands

• Founders: Andy Bromberg & Alex Macgillivray
• Founded Year: 2010
• Headquarters: New York, New York, USA
• Product Categories: Micro‑tasks, Admin Support, Research, Data Entry
• Description:
  Fancy Hands specializes in small, discrete tasks, call scheduling, quick online research, or data lookups, handled by a distributed team in the Philippines and U.S. Planners assign tasks via the web, app, or voice call; most are completed within hours. Their pricing is based on a monthly “task bundle,” making it perfect for users who need intermittent help without a dedicated assistant.
• Key Features:
  • Fast turnaround (often under 2 hours)
  • Task‑based subscription bundles (10, 20, or 30 tasks/month)
  • Integration with IFTTT, Siri, and Amazon Alexa
  • Voice request capability via phone
  • No roll‑over, tasks reset monthly (encourages consistent use)
  • Optional premium plan with higher‑priority queue

10. TaskBullet

• Founders: Brad Dempsey & Dan Taller
• Founded Year: 2014
• Headquarters: Lancaster, Pennsylvania, USA & Philippines
• Product Categories: General VA, Web Dev Support, E‑commerce, Lead Gen
• Description:
  TaskBullet employs a bucket‑hour model: you purchase a block of hours and assign tasks to your “bucket.” Their Philippines‑based assistants handle everything from Shopify updates to lead qualification. You can also create “Team” buckets, where multiple VAs focus on the same client, ideal for high-volume workflows. TaskBullet’s founder-led approach emphasizes personal onboarding and a tight feedback loop.
• Key Features:
  • Flexible “bucket” of hours, no expiry
  • Dedicated OR team buckets for scaling
  • Bi‑weekly reports and time logs
  • 10‑step hiring, plus client interviews
  • Strong training program for niche platforms (e.g., WooCommerce)
  • Money‑back guarantee on unsatisfactory work

11. eaHELP

• Founder: David Roe
• Founded Year: 2007
• Headquarters: Singapore (APAC) & Manila, Philippines
• Product Categories: Executive Assistance, Travel Coordination, Event Planning, Customer Support
• Description:
  eaHELP focuses on Asia‑Pacific clients as well as global enterprises seeking round‑the‑clock executive support. Their assistants are seconded full‑time to each client, handling high‑level calendaring, travel logistics, and even personal errands. Enterprise offerings include multi‑language support and bespoke SLA agreements. Its regional presence gives it a unique advantage in APAC timezones, critical for multinational teams.
• Key Features:
  • Dedicated full‑time EA model
  • 24/7 support across APAC, Europe, and Americas
  • Multilingual assistants (English, Mandarin, Japanese)
  • Custom SLA and escalation paths
  • Secure travel booking portal with corporate rates
  • Virtual event coordination and ticketing

12. Virtual Staff Finder

• Founder: Jonny Andrews
• Founded Year: 2012
• Headquarters: Gold Coast, Australia & Manila, Philippines
• Product Categories: Recruitment, Admin VA, Bookkeeping, Content Creation
• Description:
  Rather than selling ongoing VA hours directly, Virtual Staff Finder is a boutique recruitment service: they source and pre‑screen Filipino VAs to match individual client requirements. After a deep‑dive consultation, they deliver three rigorously tested candidates for you to interview. This “headhunter” model is ideal for entrepreneurs wanting full‑time Philippine-based hires but without the HR overhead.
• Key Features:
  • One‑time recruitment fee, no retainer
  • In‑depth skills testing and reference checks
  • Three shortlisted candidates guaranteed
  • Onboarding support and training templates
  • Post‑placement retention guarantee
  • Specialization in English‑proficient Philippine talent

13. Remote CoWorker

• Founders: Hannah Arnett & Brandon Stocks
• Founded Year: 2014
• Headquarters: Victoria, British Columbia, Canada & Philippines
• Product Categories: General VA, Bookkeeping, Social Media, Graphic Design
• Description:
  Remote CoWorker combines Canadian oversight with a team of Philippines‑based assistants. Their pricing tiers start at just 20 hours per month, making them accessible to startups and SMBs. Each VA is matched via personality assessments and skills tests; a Canadian account manager maintains quality control. They also offer specialized bookkeeping packages with Xero and QuickBooks expertise.
• Key Features:
  • Low‑minimum monthly plans (20 hours)
  • Canadian account manager as single point of contact
  • Quarterly talent review and training
  • QuickBooks/Xero bookkeeping support
  • Social media campaign setup and analytics
  • Time zone overlap for North America

14. Uassist.ME

• Founders: Pablo A. Lopez & Alvaro Montaño
• Founded Year: 2007
• Headquarters: Provo, Utah, USA & San Jose, Costa Rica
• Product Categories: Admin VA, Live Chat Support, Back‑Office Processing, Web Dev
• Description:
  Uassist.ME offers bilingual (English/Spanish) assistants based in Costa Rica, uniquely serving Latin‑American markets and U.S. clients with Hispanic outreach. Their VAs handle everything from email triage to live chat moderation. The company holds a U.S. Federal Contractor Registration, making them a go‑to for government and regulated industries requiring strict data handling procedures.
• Key Features:
  • Bilingual U.S. and Costa Rica‑based staff
  • Federal Contractor Registration for gov’t clients
  • Live chat and customer support teams
  • Back‑office processing (data entry, invoicing)
  • Custom web development and maintenance
  • HIPAA‑ and PCI‑compliant workflows

15. GetFriday

• Founders: Vivek Gupta & Suresh Madhavan
• Founded Year: 2006
• Headquarters: Phoenix, Arizona, USA & Mumbai, India
• Product Categories: Personal VA, Research, Travel Planning, CRM Support
• Description:
  GetFriday combines U.S. client management with a Mumbai‑based team to provide 24/7 personal assistance. Their strengths lie in personal lifestyle support, conference registrations, appointment reminders, and gift sourcing, alongside traditional admin tasks. They emphasize cultural training so assistants can handle U.S.-style etiquette in calls, emails, and calendar interactions.
• Key Features:
  • Round‑the‑clock coverage synchronized to U.S. timezones
  • Mastery of U.S. etiquette and language nuances
  • Dedicated relationship manager for onboarding
  • Flexible plans: from 5 to 160 hours per month
  • Secure VPN connectivity for client networks
  • Regular quality audits and client surveys

16. WoodBows

• Founders: Debbie McGrath & Jason Matchett
• Founded Year: 2015
• Headquarters: Guildford, UK & Manila, Philippines
• Product Categories: EA, Marketing Support, Project Management, Research
• Description:
  WoodBows offers graduated tiers, from “pro” junior assistants to “elite” VPs, allowing clients to scale complexity as their needs evolve. Their assistants receive bespoke training aligned with each client’s processes, and UK leadership conducts quarterly business reviews. Emphasizing data security, WoodBows holds ISO 27001 certification and uses an encrypted client portal for communication.
• Key Features:
  • Tiered assistant levels based on expertise
  • ISO 27001–certified information security
  • Encrypted portal for confidential files
  • Quarterly business‑review meetings
  • Campaign planning and analytics for marketing
  • Dedicated project manager for teams over 80 hours/month

17. Smith.ai

• Founders: Katherine Barchetti & Wendy M.
• Founded Year: 2015
• Headquarters: Denver, Colorado, USA & Remote
• Product Categories: Receptionist Services, Live Chat, Back‑Office Support
• Description:
  Smith.ai specializes in front‑office support: live calls, web chat, and intake services for small businesses, law firms, and healthcare practices. Beyond receptionist duties, they offer outbound appointment reminders, payment processing, and lead qualification. Their AI‑augmented platform integrates with top CRMs, HubSpot, Salesforce, Clio, providing detailed lead profiles and call summaries in real time.
• Key Features:
  • 24/7 live reception via phone and chat
  • AI‑powered call‑summary emails and task creation
  • CRM integrations: HubSpot, Salesforce, Clio, and more
  • Appointment scheduling and reminder texts
  • PCI‑compliant payment processing
  • Bilingual support (English/Spanish)

18. TaskUs

• Founders: Bryce Maddock & Jaspar Weir
• Founded Year: 2008
• Headquarters: New Braunfels, Texas, USA & Philippines
• Product Categories: Outsourced CX, Content Moderation, Back‑Office VA
• Description:
  TaskUs is an enterprise‑grade outsourcing provider known for customer experience, content moderation, and digital VA services. They combine technology, AI tools, analytics dashboards, and human teams to deliver large‑scale support. With operations across the Philippines, Mexico, and the U.S., they serve Fortune 500 and high‑growth tech companies, emphasizing security certifications (ISO 27001, HIPAA) and robust disaster‑recovery plans.
• Key Features:
  • Multi‑country delivery centers with bilingual teams
  • AI‑augmented content moderation and analytics
  • Enterprise‑level SLAs and security certifications
  • Scalable surge capacity for campaigns
  • Dedicated account management and strategy
  • Custom workforce‑management dashboards

19. eaPULSE (formerly RemoteAssist)

• Founders: Dr. Renee Patel & Oliver Stone
• Founded Year: 2016
• Headquarters: Austin, Texas, USA & Manila, Philippines
• Product Categories: Healthcare Admin, Medical Billing, Patient Outreach, Executive VA
• Description:
  eaPULSE focuses on healthcare and life‑sciences support, offering HIPAA‑trained assistants for patient scheduling, medical billing, and telehealth coordination. Their team is familiar with major EHR systems, Epic, Cerner, and adheres to strict compliance protocols. Through a hybrid model of U.S.-based account managers and U.S.-allied Philippine staff, eaPULSE ensures both regulatory alignment and cost efficiency.
• Key Features:
  • HIPAA‑trained, certified assistants
  • Expertise in Epic, Cerner, AthenaHealth
  • Telehealth setup and troubleshooting
  • Patient reminder calls and follow‑ups
  • Custom reporting for billable vs. non‑billable tasks
  • Regular compliance audits

20. VirtualEmployee.com

• Founders: Pradeep Chopra & Vijay Kedia
• Founded Year: 2007
• Headquarters: New Delhi, India & Melbourne, Australia
• Product Categories: Full‑time Virtual Staff, IT Support, Creative Services, Digital Marketing
• Description:
  VirtualEmployee.com is a full‑service offshore staffing firm, placing dedicated Indian professionals on clients’ payrolls. Beyond admin VAs, they recruit software developers, graphic designers, and digital marketers. Their model mirrors an in‑house hire: employees work exclusively for you, use your tools, and are managed through your existing processes. The company handles payroll, compliance, and benefits, making offshore expansion seamless.
• Key Features:
  • True full‑time hires on client payroll
  • Onboarding, payroll, and compliance handled end‑to‑end
  • Skilled tech talent, developers, designers, marketers
  • Range of benefits packages to suit clients
  • Timezone flexibility for 8‑ to 12‑hour overlaps
  • Dedicated HR liaison for retention and performance

This selection blends established global marketplaces, boutique subscription firms, and specialized niche providers, each offering a unique approach to virtual assistance. Whether you need ad‑hoc micro‑tasks or a full‑time extension of your team, these twenty firms represent the leading edge of remote support services in 2025.