TheCconnects: Can you tell our readers a little about your professional journey & how did you come to your current role/position?
I, Neha Anush felt like starting a business was a once-in-a-lifetime opportunity for a woman entrepreneur. The journey with “aNumak & Company” has been full of ups and downs. Still, every minute has been full of new ways for me to learn and discover things. With time and business growth, I have found a good balance between work and life that will last for forever. I aim to expand “aNumak & Company’s” market while improving remote consulting in different languages. It will result to give the stakeholders involved an interesting mix of technology and business.
TheCconnects: What has been the idea behind our company’s start?
The COVID-19 pandemic was the perfect storm that made me to start a business, which became aNumak and Company. Seeing the world suffer and people lose their jobs made the company want to start a revolution. I along with Ms.Diana Marcela Rios Mazo started the organization, decided it was time to give back to the world and the community. So, we had a deep thought to do something good for society. We could easily imagine how hard it would be for people worldwide to return to work after the pandemic. So, we the founders started a company that let people work from anywhere. Ultimately, “Misery of Covid-19” enlightened both of us to start the company.
TheCconnects: What are the biggest challenges you have faced in business & how did you overcome them?
One of the company’s first problems was finding the right people with good leadership skills. Among the challenges it faced when building its reputation in the market was getting people to understand its complex business problems.
TheCconnects: What solutions aNumak & Company offers to its clients?
aNumak & Company is a global management consulting firm that makes business models that can be scaled up for various industries/organizations. It helps businesses with their problems by consulting, transforming digital, and making new products. By combining off-site and on-site support with new strategies, the company changes traditional business models into dynamic, high-performing, and innovative ones.
TheCconnects: How aNumak & Company meets the trust of its Customer?
When a customer comes across “aNumak & Company” , the company wins their trust and convinces them that it can give them a 360-degree view of their entire business roadmap. In this age where people don’t trust each other, they trust our brand more than ever. The company became well-known in its field by listening to its customers, talking to them, making their time, and giving them personalized experiences.
TheCconnects: What view does the company holds about its customer base?
The company’s view is that customers should always come first. The company puts the needs of its customers ahead of those of its services when making decisions. The company makes all of its decisions with the client as a priority in mind. The company has a client communication system that works well and has many layers of ways to solve problems. At each stage, its clients can easily talk to each other one-on-one about their problems. The company also tries to build strong relationships with its clients through its network of partners, who are very helpful worldwide.The company checks how confident customers are in its services regularly. It maintains a CSAT scorecard and sends a survey to clients after a project is completed with them. It gives the company a way to get helpful feedback. The company values the clients’ suggestions and does everything it can to follow them.
TheCconnects: What are the future plans of aNumak & Company?
The company’s plan for growth is clear when you look at its strong foundation, goals, and value proposition. Its goal is to grow its consulting business to a global Fortune 100 company level over the next 100 years. The company also plans to make 20 million dollars in the next five years by focusing its management consulting services on new technologies like Blockchain, AI, Edge Computing, natural language processing, augmented reality, analytics, and data science. The company has expanded its work borders to UAE as well.
TheCconnects: Advice to budding entrepreneurs?
We advise budding entrepreneurs to: Chase the dream, not the money; the latter will follow you.
Connect with Ms. Diana Marcela Rios Mazo & Neha Anush on LinkedIn