Airbnb vs. Vrbo: Vacation Rental Platforms Compared

Learn the distinctions between the two well-known vacation rental services, Airbnb and Vrbo. Compare features, the reservation procedure, costs, customer service, and more. Make a well-informed decision when renting your next holiday home. Now read!

Property OptionsWide varietyVacation homes
Booking ProcessInstant bookingInquiry-based
Listing Fees3% service feeSubscription-based
Guest ReviewsExtensiveLimited
Cancellation PoliciesFlexible optionsSet by the host
Host VerificationPhoto ID verificationPhoto ID verification
Customer Support24/7 support24/7 support
Host Service Fees3% to 5%5% to 15%
Mobile AppAvailableAvailable
Instant MessagingBuilt-in messaging platformBuilt-in messaging platform
Security DepositHost’s discretionOptional
Payment OptionsCredit cards, PayPalCredit cards, PayPal
Special OffersYesYes
Accessibility OptionsVaries by listingVaries by listing
Superhost ProgramAvailableNot available
Social Impact ExperiencesAvailableNot available
Unique StaysAvailableNot available
ExperiencesAvailableNot available
Insurance CoverageHost protection insuranceLiability insurance
Traveler FeeUp to 20%5% to 15%
Quality StandardsAirbnb PlusNot available
Multi-language SupportAvailableNot available
Travel InsuranceAvailableNot available
Host Cancellation PolicyStrict, moderate, flexibleFlexible, moderate, strict
Group BookingsAvailableAvailable
Search FiltersExtensiveExtensive
Pets AllowedVaries by listingVaries by listing
Long-term StaysAvailableAvailable
Local ExperiencesAvailableNot available
Cleaning FeesSet by the hostSet by the host
Instant Book for FamiliesAvailableNot available
Reviews and RatingsExtensiveLimited
Host CommunicationDirect messagingDirect messaging
Host Fee StructureCommission-basedSubscription-based
Host Insurance CoverageHost guaranteeLiability insurance
Property PhotosMultiple photosMultiple photos
Booking ProtectionHost guaranteeBooking protection
Shared SpacesAvailableNot available
Group ReservationsAvailableNot available
User VerificationVerified identificationVerified identification
Extra ServicesExperiences, airport pickups, etc.Not available
Loyalty ProgramAirbnb RewardsNot available
Host RequirementsVaries by countryVaries by country
Business Travel ReadyAvailableNot available
In-app TranslationAvailableNot available
Guest CommunicationDirect messagingDirect messaging
Trip ItineraryAvailableNot available
Property Management ToolsAirbnb for WorkNot available
Government RegulationsCompliance supportNot available

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