Top 15 IT Change Management Companies

In today’s rapidly evolving technological landscape, organizations face the challenge of managing IT changes effectively while ensuring minimal disruption and maximum value. This is where IT change management companies come into play.

These specialized firms provide expertise and solutions to help businesses navigate the complexities of change and optimize their IT processes.

IT change management companies assist organizations in implementing structured approaches to handle changes in technology, systems, and processes. They offer comprehensive services, including change planning, impact assessment, communication strategies, and stakeholder engagement.

By leveraging industry best practices and methodologies, these companies enable seamless transitions, minimize risks, and ensure the successful adoption of new technologies and processes.

Device42

• Company Name: Device42
• Founders: Raj Jalan
• Founded Year: 2010
• Headquarters: West Haven, Connecticut, United States
• Product Categories: IT Asset Management, Infrastructure Discovery, IP Address Management
• Description: Device42 specializes in IT change management solutions. Their comprehensive platform enables organizations to discover and manage IT assets, track infrastructure changes, and maintain accurate IP address management. Device42 helps businesses streamline their change management processes and ensure efficient and compliant IT operations.
• Key Features:
  1. Automated discovery and mapping of IT assets for accurate change management.
  2. Tracking and visualization of infrastructure changes to assess impact.
  3. IP address management to maintain an organized and efficient network.
  4. Configuration management database (CMDB) for centralized change tracking.
  5. Integration with IT service management (ITSM) tools for seamless change workflows.

Spiceworks

• Company Name: Spiceworks
• Founders: Scott Abel, Jay Hallberg, Greg Kattawar, Francis Sullivan, and Mike Boswell
• Founded Year: 2006
• Headquarters: Austin, Texas, United States
• Product Categories: IT Help Desk, Network Monitoring, IT Asset Management
• Description: Spiceworks is a comprehensive IT change management solution provider. Their suite of free IT management tools simplifies IT operations for small and medium-sized businesses. With a focus on community-driven support, Spiceworks offers solutions for IT help desk, network monitoring, and IT asset management.
• Key Features:
  • Help desk ticketing system with automated routing and prioritization.
  • Network monitoring and troubleshooting tools to proactively manage changes.
  • Inventory management to track hardware, software, and licenses.
  • Change management capabilities for controlled implementation of IT changes.
  • Collaboration features for teams to streamline change processes.

EasyVista

• Company Name: EasyVista
• Founders: Jamal Labed, Sylvain Gauthier
• Founded Year: 1988
• Headquarters: Paris, France
• Product Categories: IT Service Management, IT Change Management, Self-Service Portal
• Description: EasyVista is a leading provider of IT service and change management solutions. Their platform offers robust ITIL-compliant functionalities to streamline change processes, manage service requests, and empower end-users with a self-service portal. EasyVista helps organizations optimize their IT operations and improve user satisfaction.
• Key Features:
  • ITIL-compliant change management workflows for controlled and auditable changes.
  • Self-service portal for end-users to submit and track change requests.
  • Service catalog management to define and manage available IT services.
  • Service level agreement (SLA) management to ensure adherence to change timelines.
  • Knowledge base and automation capabilities for faster and error-free change implementation.

SolarWinds

• Company Name: SolarWinds
• Founders: Donald Yonce and David Yonce
• Founded Year: 1999
• Headquarters: Austin, Texas, United States
• Product Categories: IT Service Management, Network Management, Security Management
• Description: SolarWinds offers a comprehensive IT management platform with change management capabilities. Their solution helps organizations automate and streamline change processes, enabling controlled and efficient changes while ensuring compliance and minimizing risks.
• Key Features:
  • Change management workflows and approval processes for controlled change implementation.
  • Change impact analysis to assess the potential effects of changes on IT infrastructure.
  • Integration with network and security management tools for comprehensive change control.
  • Configuration management database (CMDB) for tracking configuration items related to changes.
  • Reporting and dashboards to monitor change performance and track compliance.

ChangeGear

• Company Name: ChangeGear
• Founders: N/A
• Founded Year: N/A
• Headquarters: N/A
• Product Categories: IT Service Management, IT Change Management
• Description: ChangeGear is an IT service management platform that focuses on change management. It offers robust change management workflows, automation, and collaboration tools to help organizations effectively plan, implement, and track changes while ensuring minimal disruptions to IT services.
• Key Features:
  • Change management workflows and approval processes for controlled change implementation.
  • Change impact analysis and risk assessment to evaluate the potential effects of changes.
  • Configuration management database (CMDB) for tracking configuration items and their relationships to changes.
  • Automation capabilities to streamline change processes and reduce manual effort.
  • Collaboration features to involve stakeholders and ensure effective communication during change implementation.

SysAid Technologies

• Company Name: SysAid Technologies
• Founders: Israel Lifshitz
• Founded Year: 2002
• Headquarters: Tel Aviv, Israel
• Product Categories: IT Service Management, IT Asset Management, IT Change Management
• Description: SysAid Technologies offers an IT service management platform with comprehensive change management capabilities. Their solution helps organizations streamline change processes, automate approvals, and ensure compliance while maintaining a centralized view of IT assets and services.
• Key Features:
  1. Change management workflows and approval processes for controlled change implementation.
  2. Change impact analysis and risk assessment to evaluate the potential effects of changes.
  3. Integration with IT asset management for accurate tracking of configuration items related to changes.
  4. Automation capabilities to streamline change processes and reduce manual effort.
  5. Self-service portal for users to request and track changes, improving efficiency and user experience.

Freshworks

• Company Name: Freshworks
• Founders: Girish Mathrubootham and Shan Krishnasamy
• Founded Year: 2010
• Headquarters: San Mateo, California, United States
• Product Categories: IT Service Management, Customer Support, CRM
• Description: Freshworks offers an integrated IT service management platform that includes change management capabilities. Their solution enables organizations to streamline change processes, improve service delivery, and ensure compliance while providing exceptional customer support and relationship management.
• Key Features:
  • Change management workflows and approval processes for controlled change implementation.
  • Change impact analysis and risk assessment to evaluate the potential effects of changes.
  • Collaboration features to involve stakeholders and ensure effective change coordination.
  • Integration with customer support and CRM functionalities for improved customer experience.
  • Reporting and analytics capabilities to monitor change performance and track compliance.

ManageEngine

• Company Name: ManageEngine (a division of Zoho Corporation)
• Founders: Sridhar Vembu
• Founded Year: 1996
• Headquarters: Pleasanton, California, United States
• Product Categories: IT Service Management, IT Operations Management, Network Management
• Description: ManageEngine provides a comprehensive IT management suite that includes change management capabilities. Their solution enables organizations to automate and streamline change processes, ensuring minimal disruptions, compliance, and improved service delivery.
• Key Features:
  • Change management workflows and approval processes for controlled change implementation.
  • Change impact analysis and risk assessment to evaluate the potential effects of changes.
  • Integration with network management tools for comprehensive change control.
  • Automation and notification features to facilitate change coordination and communication.
  • Reporting and analytics functionalities to monitor change performance and track compliance.

Axion

• Company Name: Axion
• Founders: Tasos Symeonides and Greg Clark
• Founded Year: 1988
• Headquarters: Edinburgh, United Kingdom
• Product Categories: IT Service Management, IT Asset Management, Service Catalog
• Description: Axion provides an IT service management solution that includes robust change management capabilities. Their platform enables organizations to standardize and automate change processes, ensuring compliance, minimizing risks, and maintaining service quality throughout the change lifecycle.
• Key Features:
  • Change management workflows and approval processes for controlled change implementation.
  • Change impact analysis to assess the potential effects of changes on IT services.
  • Integration with IT asset management for comprehensive change control.
  • Service catalog capabilities to streamline the request and approval of changes.
  • Reporting and analytics functionalities to monitor and optimize change performance.

Micro Focus

• Company Name: Micro Focus
• Founders: N/A
• Founded Year: 1976
• Headquarters: Newbury, Berkshire, United Kingdom
• Product Categories: IT Service Management, IT Operations Management, Application Development
• Description: Micro Focus offers a comprehensive IT change management solution that helps organizations effectively manage and control changes across their IT infrastructure. With their robust platform, organizations can automate change workflows, assess risks, and ensure seamless coordination between IT teams and stakeholders.
• Key Features:
  • Change management workflows and change request tracking for controlled change implementation.
  • Risk assessment and impact analysis to evaluate the potential effects of changes.
  • Integration with IT operations management tools for seamless change coordination.
  • Audit and compliance functionalities to meet regulatory requirements.
  • Reporting and analytics capabilities to monitor change performance and identify improvement areas.

Ivanti

• Company Name: Ivanti
• Founders: N/A
• Founded Year: 2017 (merger of LANDESK and HEAT Software)
• Headquarters: South Jordan, Utah, United States
• Product Categories: IT Service Management, IT Asset Management, Endpoint Security
• Description: Ivanti provides a comprehensive IT management platform that includes change management as a core component. Their solution helps organizations streamline and automate their change processes, ensuring faster and more efficient changes while minimizing disruption and maintaining compliance.
• Key Features:
  • Change management workflows and approval processes for controlled change implementation.
  • Integration with IT asset management and endpoint security modules for comprehensive change control.
  • Automated change assessment and risk analysis to minimize potential disruptions.
  • Collaboration and communication features to involve stakeholders in change decision-making.
  • Configuration management capabilities to track and manage changes to IT assets.

ServiceNow

• Company Name: ServiceNow
• Founders: Fred Luddy
• Founded Year: 2004
• Headquarters: Santa Clara, California, United States
• Product Categories: IT Service Management, IT Operations Management, IT Business Management
• Description: ServiceNow offers a comprehensive IT change management platform that helps organizations streamline their IT operations and improve service delivery. With its powerful automation capabilities and integrated modules, ServiceNow enables effective change management, ensuring minimal disruption and better alignment with business goals.
• Key Features:
  • End-to-end change management workflows for efficient and controlled change implementation.
  • Change advisory board (CAB) collaboration and approval processes.
  • Integration with IT operations and business management modules for seamless end-to-end processes.
  • Automated change assessment and risk analysis to minimize potential disruptions.
  • Change calendar and notifications to keep stakeholders informed and aligned.

Alemba

• Company Name: Alemba
• Founders: Peter Whalley
• Founded Year: 2007
• Headquarters: London, United Kingdom
• Product Categories: IT Service Management, IT Change Management
• Description: Alemba provides an IT service management platform with a focus on change management. Their solution offers robust change workflows, automation, and collaboration features to help organizations effectively manage and control changes while ensuring compliance and minimizing risks.
• Key Features:
  • Change management workflows and approval processes for controlled change implementation.
  • Change impact analysis and risk assessment to evaluate the potential effects of changes.
  • Integration with IT service catalog for streamlined change request and approval processes.
  • Automation capabilities to automate routine change tasks and reduce manual effort.
  • Reporting and dashboards to monitor change performance, compliance, and change-related metrics.

Hexaware Technologies

• Company Name: Hexaware Technologies
• Founders: Atul Nishar
• Founded Year: 1990
• Headquarters: Mumbai, India
• Product Categories: IT Service Management, IT Operations Management, Application Development
• Description: Hexaware Technologies provides an integrated IT management platform with change management capabilities. Their solution enables organizations to manage and control changes efficiently, improve service delivery, and drive digital transformation through automation and collaboration.
• Key Features:
  • Change management workflows and approval processes for controlled change implementation.
  • Change impact analysis and risk assessment to evaluate the potential effects of changes.
  • Integration with IT operations management tools for seamless coordination and control.
  • Automation features to streamline change processes and reduce manual effort.
  • Collaboration and communication tools to facilitate effective change coordination and stakeholder involvement.

Agile ITSM

• Company Name: Agile ITSM
• Founders: N/A
• Founded Year: N/A
• Headquarters: N/A
• Product Categories: IT Service Management, ITIL Processes, Agile Methodologies
• Description: Agile ITSM provides IT change management solutions that combine IT service management (ITSM) practices with agile methodologies. Their approach enables organizations to adopt a flexible and iterative approach to change, promoting collaboration and faster delivery while maintaining control and compliance.
• Key Features:
  • Agile-based change management processes for faster and adaptive changes.
  • Integration of ITSM practices, such as incident and problem management, into change workflows.
  • Real-time collaboration and communication channels for stakeholders involved in changes.
  • Visual boards and agile project management features for planning and tracking changes.
  • Analytics and reporting capabilities to assess the impact and success of changes.